HOLON ist einer der ersten Fahrzeughersteller für autonome Mover mit den Standards und dem Skalierungspotenzial, wie wir es aus der Automobilindustrie kennen. Mit unserer Plattformtechnologie, Fahrzeugexpertise und unserem starken Partnernetzwerk ist es unser Ziel, den Personentransport neu zu definieren. Hierfür arbeitet HOLON mit Technologie-Unternehmen, ortsansässigen ÖPNV-Unternehmen und Mobility-as-a-Service-Anbietern zusammen. HOLON ist ein Tochterunternehmen der BENTELER Gruppe.
Der HOLON urban ist ein vollelektrisches und autonomes Fahrzeug zum Einsatz im öffentlichen Straßenverkehr. Es ist einer der weltweit ersten Mover mit Automobilstandards – also führend in Sicherheit, Fahrkomfort und Produktionsqualität. Das Fahrzeug verkehrt mit einer Höchstgeschwindigkeit von 60 Stundenkilometern und bietet Platz für bis zu 15 Passagiere.
Der HOLON urban ist barrierefrei und bietet eine automatisierte Rampe, einen gesicherten Rollstuhlplatz sowie auditive und visuelle Unterstützung der Passagiere. Neben dem herkömmlichen Linienverkehr soll der Mover als On-Demand-Verkehrsmittel eingesetzt werden, um so den Mobilitätsbedarf der Nutzer zu decken.
Your tasks
1st & 2nd Level Support: Provide user support for hardware, software, network, and peripheral issues via phone, remote tools, and in person
3rd Level Support: Analyze and resolve complex technical issues, coordinate with vendors or escalate as needed
Administration and maintenance of Windows, macOS clients and server systems, Active Directory, and standard workplace software
Set up and manage workstations, laptops, mobile devices, printers, and other hardware
Support and manage tools like Microsoft 365, Teams, SharePoint, and Exchange
Patch management, backup monitoring, and system updates
Maintain and improve IT documentation, FAQs, and standard operating procedures
Participate in IT projects such as rollouts, migrations, or system upgrades
Collaborate with other IT team members and departments to ensure service quality and process improvements
Your profile
Completed vocational training or degree in IT (e.g., IT Specialist, System Integration, or similar)
Broad IT knowledge (networking, operating systems, hardware, cloud applications)
Experience in user support and IT operations across 1st–3rd level
Solid experience with Windows environments (Windows 10/11, Windows Server, Active Directory, Group Policies)
Knowledge with MDM platforms such as Intune (required)
Experience with Apple device management (macOS/iOS) via Jamf or other tools is a plus
Familiar with Microsoft 365, Teams, and Exchange Online
Knowledge of ticketing systems and ITIL-based support processes
Hands-on mentality, strong communication skills, and service-oriented mindset
HOLON is one of the first vehicle manufacturers for autonomous movers with the standards and scaling potential that we know from the automotive industry. With our platform technology, vehicle expertise and strong partner network, our goal is to redefine passenger transport. To this end, HOLON works with technology companies, local public transport companies and mobility-as-a-service providers. HOLON is a subsidiary of the BENTELER Group.
The HOLON urban is a fully electric and autonomous vehicle for use on public roads. It is one of the world's first movers to meet automotive standards – leading the way in safety, ride comfort and production quality. The vehicle operates at a top speed of 60 kilometers / 37 miles per hour and can accommodate up to 15 passengers.
The HOLON urban is barrier-free and offers an automated ramp, a secured wheelchair space and auditory and visual support for passengers. In addition to conventional scheduled services, the mover is to be used as an on-demand means of transport in order to meet the mobility needs of users.
